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Modifying the Whois (Contact Details) of Domain Names



Typically, Domain Name Contacts are of the following types:

  • Registrant Contact

  • Administrative Contact

  • Technical Contact

  • Billing Contact

In the system, Contacts are independent of a domain name. All contact information that you have used for registering any domain name, is maintained separately in a Contact database. This allows you to re-use the contact information for any other domain name registration without having to fill in all the values again. Think of this as linking Contacts from your Contact database to the domain names you register. Whenever you change any contact information in any Contact, it will automatically change that information in every domain name which uses that contact information and reflect the same immediately in the Whois lookup results of your domain name.

To Modify Contact Details for a Domain NameTop

  1. Login to your Control Panelsearch for the domain name whose Contact Details you wish to modify and proceed to the Order Information view. 1

    About Lock / Suspension 
  2. Click the Contact Details link to proceed to the Contact Details view.

    About Contact Details View 
  3. Modify the details and click the Save Contact Details button to save the changes.

    • You may choose to use the the Registrant Contact Details for the Administrative, Billing & Technical Contact Details by selecting the Use same contact for Administrative, Billing & Technical details checkbox.

    • You may choose to apply the modified details to all the domain names using this Contact by selecting the Update all Domain Names currently using this contact (wherever applicable) checkbox.

      You will encounter the below error message in case the Contact is associated with one or more suspended domain name(s):


      Change of this contact is not allowed as it is associated with a suspended domain

    Domain Name Extension Specific Contact Information 
Contacts Management Independent of Domain Name 

Contact Details Modification Errors and Domain Name Extension Specific Conditions 

Modifying CED Contact Details for a .ASIA domain nameTop

At the time of registering a .ASIA domain name, you are required to designate a CED Contact.

About CED Contact 

In this regard,

  • you may choose either the Registrant, Admin, Technical or Billing Contact as the CED Contact, or

  • if none of these Contacts meet the CED requirement, you can use the CED Contact provided by Quasitown. In this case, the Technical Contact provided by you gets replaced by the CED Contact. Due to this, information of the Technical Contact associated with such a .ASIA domain name cannot be modified.

To Modify the CED Contact associated with a .ASIA domain nameTop

  1. Login to your Control Panelsearch for the domain name and proceed to the Order Information view. 5

    About .ASIA Lock / Suspension 
  2. Click the Contact Details link.

  3. The existing CED Contact is marked as (CED). Here, you may modify the CED Contact specific details.

    You may also select one of the other Contacts (Registrant, Administrative, Billing or Technical) as the CED Contact for the domain name. For this, click the specific Contact, select the Use this as your local Contact(CED) checkbox. If the newly selected Contact has never been used as a CED Contact before, you would be prompted to provide additional information, so as to declare that this Contact is a legal entity within the DotAsia Community. Provide the details.

    If you had chosen the CED Contact provided by Quasitown during the registration of your .ASIA domain name, the newly selected CED Contact will now be listed as the Technical Contact for your domain name.

  4. Click the Save Contact Details button.

.ASIA CED Contact Modification Errors 
  • You will encounter the below error message in case the domain name is either:

    • Locked/Suspended at the Registry (and not under our system), or

    • a Transfer Away for the domain name to another Registrar is under process


    Domain Status does not allow this operation.

  • If you wish to modify your domain name's Contact Details in these circumstances, you have the following solutions:

    • Lock/Suspension applied at the Registry: Contact our Support Team at http://support.quasitown.comto know the reason for Lock/Suspension and how this Lock/Suspension may be removed.

    • While a Transfer Away is under process:

      • Cancel the Transfer through the link listed in the email sent to the Registrant/Administrative Contact of the domain name and then perform the required modification, or

      • Wait for the Transfer to complete and then carry out the desired modification at the New Registrar.